Boston Pizza in St. Albert

Great waitress n the service was absolutely fantastic... had a few glitches but it's ok cuz the food server was amazing, sweet n on the ball...

Today the food was pretty good, we will be back, the time between putting in the order with the waiter and delivery to our table was too long.

Placed order for pickup and a couple of items were forgot even though I asked if they were in the bag as I picked up. Also the two Boston Brutes were absolutely horrible. Meat was literally on only 30% of the sandwich. For a place that, and I quote, “very very quiet” you would think they could take the time to make sure you get what you ordered and and to make a decent product. Lodged a complaint and requested a call back...don’t even have the decency to call a person. Avoid this place and spend your hard earned money at many better establishmentsEDIT: someone called me from store and said they sent a credit..which I never got. So they were going to mail it out this time....never got it either. Seems to have a track record from this place of under delivering.

My kids love it here. It's such a great family restaurant.

Always a good BP'S, I can't think of a time it's ever been bad. I get wings and beer here once a month or so and it's always pretty dang consistant.Trust me there are bad BP'S. This isn't one of them.

My basketball team came in without booking a reservation as it was short notice after a game and our waitress Landon did an absolutely amazing job and was so helpful, kind, patient and we could clearly tell she knew what she was doing. Awesome service guys thank you for being so great and fast.

Good food, good service. Clean.

Great service and the food was also great

Great service, good food, a little too loud but it was game night. Polite and efficient staff, not too pushy for you to constantly be topping up or asking how things are, was a very nice visit.

I came in for lunch the other day, and the restaurant was very busy as I came during peck lunch hours. Even under the circumstances our waitress, Carly, gave us exceptional service and made our lunch break even that much better. She had great table conversation and had everything out perfectly on time. We will happily be coming back in the near future and we hope that we get Carly again.

Friendly service. Great salad.

My boyfriend was in the lounge Feb 29 and was not treated the same as other customers, he was asked to pay each time he ordered. Which is very annoying as well as multiple charges on the card rather than 1. He observed that others where taken drinks without having to pay immediately like he had to. Once I arrived the service was different, clearly the staff have issues based upon skin color and treat customers accordingly. I will never give my business to this location ever again and am letting everyone I know not to go there if in the area. I am a business owner and if myself or my staff treated anyone less than equal they would be fired. This behaviour is not acceptable, it is what causes many of the problems we are seeing in our society and the rifts that are very prominent with different cultures and races.

Not good. Got delivery; undercooked pizza (cheese not even fully melted), forgot part of our order, and delivery guy has zero sense. Food arrived mashed into his bag, part of it upside down, most of it soggy. Pretty disappointing for a 100$ order. Maybe just an off night, or they only have the B-team working tonight, but either way it's enough to ensure that my 100$/week in family takeout will go to someone else.

Great food, great environment, great service

Food was good but our desert was terrible. We ordered the brownie and it came out stale and was gross. Sent it back and turned us off from desert

Had lunch with friend, in the lounge got there asked to have table wiped down, as it was not clean, other tables were dirty as well, took longer than normal to have our order taken and didn’t even ask how the food was until we were done with meal. No drink refills and quick to give us our bill. Disappointed

So service here was not good. Waited forever just for drinks, brought us the wrong food and then just disappeared. Left and did not pay them, manager wasn't even overly helpful when we complained. We usually like BP but this experience was unfortunately lacking.

It was a great place for a family outing

Rebecca was our server tonight, and she was wonderful. She was personable, the right amount of attentive and over all was great. The food was fresh and hot , and for Boston pizza standards, it was actually decent this evening. But the cooks did forget to toss our chicken into the hot sauce (it's written and shown in the menu with hot sauce ) 🤷‍♀️ but didn't notice until I was halfway done.

Gone to lots of BP's in Edmonton area as well as both in St Albert. This location consistently has the best food and service. I often order the same thing at different BP locations and this one always has the best food. I come here often now and very much prefer it to other locations.

Server was incredibly helpful dealing with our hockey team who walked in without prior notice. Never complained about figuring out each player's unique bill split.The pizza itself was classic Boston Pizza, which was not exceptionally good and somewhat overpriced, but offers unique flavours such as Spicy Pierogi which we all know and love by now. I really think a more chewy, bready crust like from Domino's or Papa John's would benefit this style of pizza greatly. Instead, what you get is more Pizza 73 style, which is quite "meh."

The place serves large dishes and for affordable rates. welcoming staff. Highly recommended.

Love Boston Pizza their Quesadillas are great.

I was in a jam with ordering food on the BP app and the general manager Rob went beyond the call of duty and helped me out. Excellent customer service and excellent food. THANK YOU!

Fast service, good food.

Good food. Good service. Prompt.

Appropriate Covid measures. Father's day casual dinner. Great pizza and pasta, good dessert, decent coffee. Service was quite good.

Generally speaking I have had excellent experiences at the north St. Albert Boston Pizza for years. However, this time around our smokey mountain speghetti wasn't hot and even after we asked to have it warmed it wasn't hot. Carla, our waitress was very good and did her best. She even brought us extra appetizers.

My fav place for a beer and the best cactis cut fries

Service and food where awesome!

Good lunch specials & Kids eat free all March.

Greet time

Friendly service and constantly great food. The cauliflower pizza crust is a noticeable improvement over their previous Glutenwise option; that along with the excellent Glutenwise brownie made for a very enjoyable meal.

Good food and great service. I like their newer lunch menu. It feels like they are trying to change things up and keep it fresh. A lot of options for hand foods on the menu now, the spaghetti and meatballs were really delicious. We were dining in the restaurant with a family of 4. It would be 5 stars but when we arrived it was very slow and no one at the door to greet us for 10 minutes. I'm not really complaining here, it seemed odd no one was around is all. Perhaps we showed up during a shift change?

Excellent Burger Here! Pizza too.

Food was fantastic! Service was less than mediocre. Wall beside or booth was filthy.

Good service. Good food. Cold beer.

The waitress was very helpful and she even honored the happy hour prices🙏❤

Good atmosphere great food friendly staff slow service

Great game screens and super service. Check specials and happy hours.

Arrived at 8pm for a bite to eat, there were 5 of us there. My parents ordered a pizza and my wife and I ordered a pizza along with bugs and cheese for my son. The pizzas arrived and our was the wrong one. We mentioned something and the manager removed it from out table while mumbling something under her breath. She said it would be right out. 25 minutes later (after 9 now) my parents were done their meal and still no pizza. We requested out bill and the manager told us that our pizza was just put into the oven and should be no longer than 15 minutes. We again requested our bill. They still had the nerve to charge us for our drinks and my sons bugs and cheese. Although the manager did attempt to give us 2 free individual pizzas I didn’t feel the matter was resolved. Very disappointed in that manager.

Ordered chicken club with gluten free bun through skip the dishes. The bottom half of bun was hard a hockey puck! Meat was good but disappointed with bun. Had same dish at stony plain bp with no issues like this

The server completely ignored our table. When we were lucky enough to flag her down, she never brought what we asked for to the table. However, the food was really good. Mediterranean wrap was very fresh and delicious and the Boston brute was very savoury! It was tough with a little one having to wait so much for any kind service but I'd try a different location next time.

The food is pretty good ....price is good too....

Jambalaya Fettuccine is one of my fave here in Boston Pizza. I ordered for pick up earlier and it’s just so good. Folks try this 😊

Went in later in the night. Waitress was super friendly. Had drinks quickly in front of us. Kitchen took a bit longer than i would have thought to get us our food, but it tasted great. Portions are a decent size as well. Good place to eat as a family or friends. Overall pretty good experience.

Great casual dining. Support local businesses

Food and service was good

Monday, December 16, 2019 at noon.We were at the Boston Pizza in St. Albert, Alberta (the one by the hospital ... right on St. Albert Trail). As per usual the food was quickly served and delicious. Having said the table service was quite poor for Boston Pizza standards. Two of us were seated and were waiting for a third party that never showed but it took quite a while (after we got our drink orders) for her to come and take the order but as I mentioned the food came out quite quickly. BUT when we paid our bills (while still at the table) we had to go to her to get our change or she would have gotten an extra $15 tip on top of what we had already tipped. That was a bit irritating! But it will not stop us from supporting Boston Pizzas in the future. But that is why I only gave a 3 star rating as opposed to always giving a 5 and on rare occasions a 4+. Thank you reading this.

Good food good service everytime